Data Use, Privacy & Policy

1. Introduction and Data Scope

At Rameshwaram Cruises, we are committed to safeguarding your personal data. This privacy notice explains how we collect, use, and process your personal and contact details when you book a cruise with us or use our digital services.

2. Information We Collect and Consent

When placing a reservation, we collect essential primary contact details and passenger information, which include:

• Primary Contact Profile: Full name, phone number, email address, and billing/communication address.
• Traveler Identity: Government-issued ID card type and ID numbers for verification during boarding.

By checking the agreement box on the checkout page, you consent to the processing of this information for the purpose of booking tickets, compliance with local port and security authorities, and transaction fulfillment.

3. Cancellation and Refund Policy

4. Child Ticket Policy

We welcome families aboard our vessel fleet. Our ticket policies regarding young children are structured as follows:

• Children up to age 5 year can travel free of charge.
• To avail of this exemption, the traveler must present valid Date of Birth (DOB) proof during boarding.
• The DOB proof must clearly list/mention the traveler relationship.

5. Data Security and Sharing

Your details are stored securely. We do not sell or lease passenger details to any third-party marketing companies. Data is shared only with Authorized Port Authorities and security agencies to comply with legal safety frameworks.